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Trova l'ufficio LOT
How to prepare before contact?
When should I request special assistance?
Can I carry an oxygen concentrator?
How can I order a meal for allergy sufferers/persons with food intolerance?
Is it allowed to fly with a cast?
What requirements must be met by a travelling pregnant woman?
I must transport medications in low temperature. Where should I put them?
I am diabetic. Should I report it before take off?
Can I travel by plane after undergoing a medical procedure or operation?
Can I travel by plane with a pacemaker?
What is the checked baggage allowance?
What is the carry-on baggage allowance?
How much does it cost to have extra baggage?
How to transport musical equipment?
Can I carry a baby stroller and car seat for free?
As a Miles & More member, can I take an extra piece of baggage for free?
Can I take an extra piece of baggage for free with Star Alliance Gold status?
Can I transport my wheelchair for free?
How much does the transport of sports equipment cost?
What can I take on board the plane, apart from carry-on baggage?
Will the baggage allowance be increased by upgrading the travel class?
Can I take sports equipment instead of checked baggage?
Can I take two suitcases with ticket in LOT Economy Saver?
How much does cost excess baggage?
How to transport liquids in baggage?
What should I do if my baggage got damaged?
What should I do if my baggage is delayed or missing?
How to mark my baggage?
Can I travel with an electric shaver?
Can I travel with razors or razor blades?
How to transport a bicycle?
How to transport cosmetics in baggage?
How much cash can you travel with?
Can I bring my hair straightener on the plane in my carry-on luggage?
How to transport diving cylinder?
How to check in baggage for a connecting flight?
How can I book a flight ticket?
How can I book additional services?
Where can I find current top deal offers?
What documents do I need when traveling?
Can I book a one-way ticket?
Can I book a flight to several cities, the so-called "Multi-city"?
How can I buy a travel insurance policy?
Can I book a ticket for someone else?
Where can I find detailed information about my ticket?
What should I do if I see an error while making a booking?
Where can I find the current departure and arrival times?
What type of aircraft will I fly on?
Where can I find my flight number?
Which terminal does my flight depart?
Where can I find information on which terminal my plane lands on?
Where can I check my flight status?
What is a codeshare?
Does LOT organize charter flights?
How can I check in for my flight?
When can I check in online?
Why can't I check-in for my flight?
Can I check-in at lot.com if I travel with another airline?
Can I check in at lot.com for a codeshare flight?
What is the Automated Check-in?
Can I book an ticket for infant on lot.com?
Can my child sit in his car seat during the flight?
Can I take food for child on the plane?
How can I book a bassinet for child?
Can I book a ticket for a child on lot.com?
Can my child travel unaccompanied?
Who is LOTEK?
Can my older child be a carer for a younger child?
Can I travel with a baby stroller?
How much in advance should I order a meal?
What meals do you offer on board?
I am a vegetarian and would like to get a meal according to my diet. Is it possible?
How many hours before departure can I order a meal on a short haul flight?
I want to surprise my loved ones - do you offer any special occasion?
Can I order breakfast on board?
Can I have a Premium meal when flying in Economy class?
Can I order a meal for a child on a long-haul flight?
Can I order a child's meal on a short-haul flight?
Can I order a nut-free dish?
What special meals are offered on flights?
Are there any meals for children?
What meal will I receive when traveling in LOT Economy Class on a short-haul or domestic flight?
How much does it cost to transport a pet?
What documents do I need to transport my pet?
What animals can be transported on board LOT planes?
Where will my pet be during the flight?
What conditions should the animal container meet?
Can a pet cage be made of soft materials?
Are there any limits on the carriage of animals?
Can a deaf / blind person travel with an guide dog?
I have an Emotional Support Animal dog - can I take it on board?
Can I enter the Business Lounge Polonez / Mazurek in Warsaw with a pet?
What are the rules for transporting pets when traveling on multiple airlines?
Ci sono restrizioni per viaggiare con animali in base alla razza?
How can I get a payment confirmation?
What can I do if my payment has been declined?
How can I use my promotion code?
What bank transfer payments (from which banks) are accepted on the lot.com website?
Are there any additional fees for purchasing a ticket?
Can I pay later when buying a ticket on lot.com (e.g. in cash)?
Can I take electronic devices on board the plane?
Can I take a drone on board the plane?
How can I transport an electric wheelchair?
Can I take my powerbank on the plane?
Can I take my smart bag on board?
Can I take electronic devices in checked baggage?
How can I book additional services?
How can I buy additional baggage?
How can i book a seat on the plane?
How can I upgrade the comfort of my trip?
How can I buy travel insurance?
Can I take my guitar (or other musical equipment) as a carry-on baggage?
How can I purchase an assistance service?
How can I book a special assistance?
Can I order a meal on board the plane?
Does LOT offer a meal on board?
Is there a free checked baggage allowance for the ticket I have purchased?
How can I use the Fast Track service?
How can I change the name and last name on my ticket?
How can I change my booking?
How can I cancel my booking?
How can I change the contact details in the booking?
What is the final date to reschedule my flight?
I left an item on the plane or at the airport - where can I find it?
Where should I report if my baggage has not arrived?
What is the time limit for reporting lost baggage?
Can I transport my wheelchair for free?
How can I book an assistance for a person with a physical disability?
Can I take my crutches or a walker on board?
How to travel with an electric wheelchair?
Ticket refund